FAQ
Questions parents actually ask
How does booking actually work?
You request a time from Marcos's real availability. The slot is held for you immediately so no other family can take it, and Marcos approves or suggests another time — usually within 12 hours. Nothing is charged when you book or when he approves — the session just goes on your tab.
How do payments work? Why no packs or prepayment?
Like a restaurant tab. Confirmed sessions sit on your tab at their exact price — $75/$115 private, $55/$85 per player for groups — and each one is charged individually the moment it ends. Book thirty, complete nineteen: you pay for nineteen. Save a card for automatic settling, or pay each emailed receipt; a saved card is never required.
Can I reschedule or cancel?
Yes — until 12 hours before the session, right in the app. Cancelled sessions come off your tab, so you're never charged for them. When you request a new time, your original session stays confirmed until the new one is approved, so you never lose a slot by asking.
Who can be on our account?
Any guardian — co-parents in separate homes, grandparents, a sitter. Everyone sees the same schedule and tab, and each person can settle with their own saved card.
What ages do you coach?
Players 10 and up. The app checks the date of birth when you add a player. Groups are capped at four and matched by level, not just age.
What should my player bring?
Water, cleats, a ball if you have one, and shin guards for group sessions. Every confirmation and reminder email repeats the list, with directions to Rancho Simi Community Park and an add-to-calendar button.
What happens if it rains?
Light rain: training happens (see the About page photo). If Marcos calls it off for weather or field closure, the session comes off your tab automatically — no charge — and you get first pick of make-up times.
Something else? Email marcosmvm1515@gmail.com or ask at your next session.